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Customer Service/Customer Support

Negotiable
by Freshersworld
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Job Specifications
Employment Type Internship/Projects
Job Description
&
Key Responsibilities:
1. Respond to customer inquiries and provide accurate information about our products and services.
2. Assist customers in troubleshooting and resolving technical issues through phone, email, and live chat support.
3. Collaborate with cross-functional teams to address customer concerns and escalate complex issues as needed.
4. Maintain accurate and up-to-date customer records and documentation.
5. Proactively identify opportunities to improve customer satisfaction and retention.
6. Participate in training sessions to expand your knowledge of our products and services.
7. Continuously strive to meet and exceed performance targets, including response time and customer satisfaction metrics.
&
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
    • &
    Who can apply
    Only those candidates can apply who: 1. are available for full time (in-office) internship 2& have relevant skills and interests Women wanting to start/restart their career can also apply.
    Perks
  • Certificate
  • Letter of recommendation
  • 5 days a week
    • Number of openings
    1

    Certificate: Will be provided at the end of the Internship
    &

    Job Profile : Customer ServiceCustomer Support
    Industry : Internship, tech-support
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    About Employer
    Freshersworld (Registered since June-2017)
    JVS Group
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