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Manager - Customer Success - IT (3-5 Yrs) Mumbai (IT Sales)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
Position Title: Customer Success Manager - B2B SaaSExp: 3-5 YLocation: MumbaiWorking Mode: OnsitePrimary Skill: B2B SaaS sales, customer lifecycle management, Pre-Sales Support, Revenue Growth, Post-Sales Success,Customer SuccessQualification: Any GraduationKey Responsibilities- Pre-Sales Support: Conduct demos, nurture leads, and solve customer challenges.- Customer Management: Own & manage enterprise accounts, ensuring high adoption & retention.
-Post-Sales Success: Drive adoption, build long-term relationships, and ensure customer satisfaction.- Revenue Growth: Identify upsell & cross-sell opportunities within existing accounts.- Data-Driven Insights: Analyze customer data & sales trends to optimize engagement.- Customer Engagement: Conduct QBRs, training sessions, and strategy reviews with key stakeholderB2B Sales Expertise: 3 years in customer success, sales, or CRM consulting. (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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