Infosec Ventures - Executive - Client Servicing (1-4 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

Job Title: Customer Support AssociateLocation: Sector-18,GurgaonMode: 5 days a week, WFOAbout Us :Infosec Ventures incubates and scales cyber security innovators that solve for inefficiencies in cyber security, solve big problems and deliver exceptionally high return on investment for customers. IV is on a mission to make the world cyber safe, by protecting systems and the human operating system . Some notable current ventures include humanfirewall.io, emailauth.io, bugsbounty.com, securityrating.com among others.What we re looking for?We re looking for a proactive Customer Support Associate with experience in client servicing, handling voice-based queries, and providing product demos. The ideal candidate will be responsible for onboarding clients, resolving concerns efficiently, and ensuring a seamless support experience.Key Responsibilities:- Handle inbound/outbound voice support and client queries- Deliver product walkthroughs and onboarding support- Build strong client relationships through prompt issue resolution- Coordinate with internal teams to ensure client satisfaction (ref:updazz.com)

Payroll Type : Permanent