Required Telesales Executive - Hyderabad

Key Responsibilities:

1. Outbound Sales Calls

• Make outbound calls to prospective customers using provided leads or databases.
• Introduce and explain the company s products or services in a clear and engaging manner.
• Generate interest and convert leads into successful sales.
• Follow up with potential clients who have shown interest but have not yet purchased.

2. Inbound Sales Support

• Handle incoming inquiries and provide detailed information about products/services.
• Convert incoming leads to confirmed sales using persuasive communication and product knowledge.

3. Customer Engagement

• Build rapport with potential and existing customers by understanding their needs and preferences.
• Provide tailored solutions based on customer requirements.
• Maintain ongoing communication to ensure customer satisfaction and repeat business.

4. Sales Targets and Reporting

• Meet or exceed daily, weekly, and monthly sales targets as defined by the management.
• Record all call details, lead statuses, and follow-up actions accurately in the CRM system.
• Submit daily/weekly reports on lead status, conversions, and customer feedback.

5. Product Knowledge

• Stay updated on all product features, benefits, pricing, and current promotions.
• Be able to clearly and confidently answer customer questions and resolve objections.

6. Handling Objections and Rejections

• Respond to customer objections professionally and persuasively.
• Overcome resistance to buying and convert reluctant prospects into buyers.

7. Feedback and Improvement

• Gather feedback from customers and relay insights to the sales and product teams for improvements.
• Suggest ways to improve sales pitch and customer communication.