Required Receptionist - Noida

Job Summary:

We are seeking a professional, friendly, and organized Receptionist to serve as the first point of contact at our busy real estate office. The ideal candidate will possess excellent communication and customer service skills, a keen eye for detail, and the ability to manage a variety of administrative tasks with efficiency and professionalism. As the face of the office, the receptionist plays a vital role in creating a welcoming environment for clients, agents, and vendors while supporting the daily operations of the brokerage.

Key Responsibilities:

Front Desk Management:

• Greet clients, visitors, real estate agents, and staff members with a professional and friendly demeanor.
• Answer and direct phone calls promptly and efficiently using a multi-line phone system.
• Maintain a tidy and organized reception area to reflect a professional and inviting atmosphere.
• Handle incoming and outgoing mail, deliveries, and packages.

Client Interaction and Support:

• Serve as the first point of contact for potential buyers, sellers, tenants, and landlords.
• Schedule appointments for real estate agents, including property showings and client meetings.
• Provide basic information to walk-in clients regarding property listings, office services, or contact information.
• Maintain a log of visitor and client traffic to monitor office activity.

Administrative Duties:

• Perform general office duties such as filing, data entry, photocopying, scanning, and faxing.
• Prepare and maintain physical and electronic files related to real estate transactions.
• Update and maintain office calendars, meeting schedules, and agent appointments.
• Input property listings into MLS systems and update online databases as needed.
• Assist with marketing tasks such as printing brochures, flyers, open house sheets, and listing packets.
• Help organize and maintain office supplies, replenishing stock as needed.

Agent Support:

• Provide administrative assistance to real estate agents and brokers, including document preparation and compliance support.
• Coordinate communication between agents and clients as directed.
• Assist with onboarding new agents, including setting up workstations and explaining office procedures.
• Maintain up-to-date knowledge of property listings and company services to provide informed responses to inquiries.

Technology & Systems Management:

• Use office software such as Microsoft Office (Word, Excel, Outlook), Google Workspace, and any CRM or real estate software tools used by the company (e.g., Dotloop, DocuSign, MLS platforms).
• Monitor and manage office email accounts, ensuring timely responses to inquiries.
• Update website listings, social media pages, and internal databases, in coordination with the marketing team.