Squad up Our Rising Team as Voice Process Associate

Squad up Our Rising Team as Voice Process Associate Job Description Your Impact: As our customers ' main point of contact, you will be in charge of taking incoming and outgoing calls, answering questions, resolving problems, and giving information about our goods and services. Excellent verbal communication abilities, a compassionate and sympathetic demeanour, and a strong dedication to providing superior customer satisfaction are all necessary for this position. Key Responsibilities: Pay attention to what clients have to say in order to comprehend their demands, worries, and questions. Follow up with clients to make sure their issues are satisfactorily addressed and remedied. Maintain data integrity and update customer information. Maintain client confidentiality and make sure data privacy laws are followed. Engage in training and development initiatives to improve your product knowledge and communication skills. What you Need: Basic computer literacy and comfort navigating various software applications. Strong problem-solving and analytical skills to resolve customer issues effectively. Patience, professionalism, and a positive, customer-centric attitude. Educational Qualification: Any Basic Degree Experience: Freshers Salary: Based on Company Norms Join Us and Make a Difference Warm Regards, HR - Preetha