Zinit - Manager - Customer Success (2-8 Yrs) Noida (After-Sales/Customer Service)

Qualifications:- competent written and oral speech;- competent presentation skills;- competent internet search skills;- Client-service based experience with major clients is an advantage;- experience in Procurement, working on Electronic Trading Platforms is a major advantage;Responsibilities:- manage end-to-end tendering process, including reviewing tender documents, coordinating with internal teams,- conduct market analysis to identify tendering opportunities, tendering issues of potential competitors in the industry;- collaborate with sales and product teams to understand Customer requirements, tailor tender responses to meet Customer needs;- build and maintain relationships with Customers to enhance the tender success rate;- ensure tender compliance with all requirements and regulations, including documentation and submission deadlines;- track and analyze tender outcomes to identify areas for improvement, implement strategies to enhance bidding process;- provide regular updates to Customer on tender activities, performance metrics, and market trends to support decision-making and tendering strategy development.Skills:- B2B Service- Business communication- Search for information on the Internet- Telephone conversations (ref:updazz.com)

Payroll Type : Permanent