Executive - Customer Care - BPO (0-5 Yrs) Kolkata (After-Sales/Customer Service)

- A role that offers a breadth of learning opportunities- Attractive Salary & Benefits- Opportunity within a company with a solid track record of performanceOur client is a telesales company with a difference, our client enthusiasm and personality set us apart from other telesales companies. Our client unique and coordinated approach creates long lasting and profitable relationships that benefit our clients for the long term.The JobYou will be responsible for :- Handling inbound calls and emails in a professional manner.- Resolving customer inquiries and requests and ensuring strong customer satisfaction.- Working with various internal teams to ensure prompt and accurate order processing and delivery.- Escalating customer feedback as required.Ideal CandidateExperience : 1-5 YearsShift : 12:30pm to 9:30pm Or 11:00am to 8:00pm and 1pm to 10pmWeek Off : Sat and Sun Fixed OffIndustry : B2B / BPOEmployment Type : Full-Time- Fresher and Experience Both can applyWhat We Offer:- Competitive salary performance incentives- International client exposure- Professional development and internal growth opportunities- Supportive team environment with modern tools and resources (ref:updazz.com)

Payroll Type : Permanent