Front Desk Consultant (6-7 Yrs) Delhi/Gurgaon/Gurugram/Ahmedabad (After-Sales/Customer Service)

Key Responsibilities:- Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.- Handle inquiries via phone and email, providing prompt and accurate responses.- Ensure all Brand Standards are upheld at the front desk and throughout the studio.- Manage front desk operations, ensuring clients receive timely, friendly, and personalized attention.- Oversee guest relations and front office staff, maintaining a positive and professional environment.- Compile and report on front desk statistics and performance metrics.- high standards of conduct, dress, hygiene, and appearance for both yourself and colleagues at the front desk.- Create efficient work schedules for front office staff to ensure smooth daily operations.Desired Candidate Profile:- Proven track record of lead generation/ pre sales & target achievement.- Excellent communication skills in English, Hindi, and a regional language (specific to the location).- Strong telephone etiquette and client handling abilities.- Knowledge of routine operations management.- Highly motivated and results-driven, with a focus on achieving targets.- Comfortable working in a target-based role.- Exceptional client management and relationship-building skills.- Presentable, professional, and well-groomed appearance.- Preference will be given to candidates with a strong commitment to front office operations. (ref:updazz.com)

Payroll Type : Permanent