Triumph Auto - Executive - Customer Relationship (1-4 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

Job Title: Customer Relationship Executive (CRE)Location: Manesar, HaryanaExperience: Minimum 1 year in the Automobile IndustryIndustry: AutomobileJob Description:We are looking for a dynamic and customer-focused Customer Relationship Executive (CRE) to join our team in Manesar. The ideal candidate must have at least 1 year of experience in the automobile industry and possess strong skills in telecalling, customer service, and relationship management.Key Responsibilities:- Handle inbound and outbound calls to assist customers with queries and service requirements.- Build and maintain strong customer relationships to ensure high customer satisfaction and retention.- Address customer complaints and provide appropriate solutions within the defined timelines.- Maintain and update customer records in the system.- Follow up with customers for service feedback and ensure timely resolution of issues.- Coordinate with internal teams to enhance customer experience.- Meet and exceed customer service and sales targets.Key Requirements:- Minimum 1 year of experience in the automobile industry in a customer service/telecalling role.- Strong communication and interpersonal skills.- Ability to handle customer queries efficiently and professionally.- Basic knowledge of CRM tools and MS Office.- Customer-centric approach with problem-solving skills.Benefits:- Competitive salary and performance incentives.- Opportunity to work with a leading automobile company.- Career growth and development opportunities.If you meet the above requirements and are passionate about customer service, we would love to hear from you!To Apply: Please share your updated resume at [Careers@triumohauto.com] or contact us at [93550 66150].PoonamHR Department (ref:updazz.com)

Payroll Type : Permanent