Job Opening For Non Voice Process Email and Chat Supporting

Job Opening For Non Voice Process Email and Chat Supporting Job Description: We are looking for enthusiastic and detail-oriented individuals to join our Non-Voice Customer Support team specializing in Email and Chat communication. The ideal candidate should have strong written communication skills and a customer-centric approach. Location: Chennai Experience: 0 to 3 Years Salary: Best in Industry (Based on experience and interview performance) Qualifications: Any Graduate (BA, BSc, BCom, BBA, BCA.) Undergraduates with good communication skills can also apply Skills Required: Excellent written English communication skills Typing speed With high accuracy Basic knowledge of email and chat platforms Customer service mindset and ability to resolve issues efficiently Ability to work in rotational shifts Basic computer literacy (MS Office, Internet, etc.) Shift: Rotational shifts Week off on rotation Key Responsibilities: Respond to customer queries via email and chat in a timely and professional manner Resolve customer issues efficiently with a focus on first-contact resolution Maintain detailed logs of customer interactions Collaborate with internal teams to ensure prompt solutions Regards, Sofia HR,