Executive/Associate - Customer Support - BPO (2-5 Yrs) Chennai/Coimbatore (After-Sales/Customer Service)

Job descriptionCustomer Support ExecutiveExperienced candidates Qualification : any degree 1 Day Rotational WeekoffSalary : 15000 to 45000 Work Location : chennai Customer Support Executive in Chennai - BPO Sector Job descriptionJoin our dynamic BPO team as a Customer Support Executive in Chennai ! We re looking for enthusiastic individuals to handle customer interactions, resolve queries, and provide exceptional support.This role is ideal for candidates from Chennai TN with excellent communication skills and a customer-first mindset.Job DetailsLocation: chennai,Tamil NaduOffice Timings: 10:00 AM to 7:00 PMKey Responsibilities- Manage inbound and outbound calls to assist Madurai customers with their queries and concerns.- Provide accurate and timely resolutions to customer issues while ensuring high levels of customer satisfaction.- Document all interactions and follow-up actions in the system.- Collaborate with internal teams to address customer complaints effectively.- Maintain a positive and professional demeanor during customer interactions.- Meet performance metrics, including quality, efficiency, and response time.Requirements- Any Graduates from Chennai - Previous BPO or customer service experience is an advantage but not mandatory.- Excellent verbal and written communication skills in Malayalam, - Strong problem-solving abilities and customer-oriented approach.- Proficiency in using computers and customer support software/tools.- Competitive salary and performance incentives.- Comprehensive training and career development opportunities in Chennai - Supportive and inclusive work environment.- Health benefits and paid time off. This is your chance to join a leading BPO and make a real impact by delivering exceptional customer service.Language Known: Speak to Malayalam PH : 7845439029 (ref:updazz.com)

Payroll Type : Permanent