Required Telesales Executive - Gurgaon

& A Telesales Executive is responsible for contacting potential and existing customers over the phone to promote and sell products or services, generate leads, and maintain strong client relationships. This role requires excellent communication skills, persuasive abilities, and product knowledge to meet sales targets and contribute to business growth. The position is ideal for candidates who are self-motivated, target-driven, and customer-focused . Telesales Executives play a crucial role in driving revenue and expanding the customer base while ensuring a high level of customer satisfaction.

• Handle customer 's inbound and outbound& calls. Solving queries, telling them about products/offers/services
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

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Job Profile : Telesales Executive
Industry : BPO, Diploma, bsc-bca-bbm