E-Commerce Sales Executive

Duration: 3 Months (Can be extended based on performance)& &

Perks: Certificate, Flexible Work Hours, Work from Home& &
Who can apply:- Digital marketing / e-commerce knowledge&

Freshers welcome& & - Part-time available

1. Job Overview

We are looking for a dynamic and results-driven E-Commerce Sales Executive to manage and grow our online sales channels. The role involves listing products, managing catalogs, running ads, generating sales, handling customer queries, and driving revenue growth on multiple e-commerce platforms such as Amazon, Flipkart, Meesho, JioMart, Instagram, and Facebook . The ideal candidate should have good knowledge of e-commerce operations, digital marketing, and online sales strategies , along with excellent problem-solving skills to handle day-to-day operational challenges.

2. Key Responsibilities

A. Product Listing & Catalog Management

• Create, update, and manage product listings on Amazon, Flipkart, Meesho, JioMart, Instagram, Facebook , and other marketplaces.
• Write accurate product descriptions, titles, specifications, and keywords for better visibility and ranking.
• Upload high-quality product images, videos, and other marketing content.
• Ensure proper categorization, pricing, and stock availability across all platforms.

B. Online Sales Management

• Monitor and manage daily online sales across all platforms.
• Track orders, ensure timely order fulfillment, and coordinate with the warehouse/logistics team.
• Manage product returns, cancellations, and refund processes effectively.
• Analyze sales trends, customer behavior, and competitor strategies to boost performance.

C. Advertising & Promotions

• Plan and execute paid ad campaigns on Amazon Ads, Flipkart Ads, Meesho Ads, Google Ads, Facebook Ads, and Instagram Ads .
• Optimize advertising budgets to maximize ROI and conversion rates.
• Run seasonal campaigns, flash sales, discounts, and festive offers to increase visibility and sales.
• Work with the marketing team to develop effective promotional strategies.

D. Customer Service & Query Handling

• Handle customer inquiries, complaints, and feedback across different platforms.
• Respond promptly to emails, chats, calls, and social media queries .
• Resolve order-related issues and ensure high customer satisfaction .
• Collect customer reviews and ratings to improve product credibility.

E. Inventory & Stock Management

• Coordinate with the warehouse team to manage stock levels and avoid stock-outs or overselling.
• Update inventory details on all platforms in real time.
• Plan replenishment strategies based on sales forecasts and demand trends.

F. Reporting & Analytics

• Prepare daily, weekly, and monthly sales and marketing performance reports .
• Track key metrics like conversion rates, CTR, CPC, ROI, and customer acquisition costs .
• Provide insights to management for improving online sales strategies.

3. Required Skills and Competencies

A. Technical Skills

• Hands-on experience with Amazon Seller Central,...