Associate - Customer Service (1-2 Yrs) Bangalore (After-Sales/Customer Service)

Skills: English Hindi Qualification: Graduation Salary: 3.7LPA/ 25.6K Take homeExperience: 1 year BPO Mandate (Inbound/Outbound)Job Summary:We are looking for a Customer Service Associate to manage customer queries, resolve issues, and ensure a positive customer experience through voice, email, or chat support.Key Responsibilities:- Handle incoming customer queries via phone- Provide accurate product/service information- Resolve complaints efficiently and professionally- Document customer interactions in CRM tools- Coordinate with internal teams for issue resolution- Follow up to ensure full customer satisfactionRequirements:- Good communication skills English & Hindi- Basic computer knowledge and typing speed- Ability to remain calm under pressure- Positive attitude and problem-solving skills- Flexible to work in rotational shifts (if required) (ref:updazz.com)

Payroll Type : Permanent