Required Telesales Executive - Noida

Required Skills & Competencies

1. Communication Skills

• Excellent verbal communication in English and local languages.
• Confident phone etiquette and ability to handle pressure during high-volume calling.
• Active listening skills to understand customer needs effectively.
• Persuasive presentation skills for pitching financial products clearly.

2. Sales & Negotiation Skills

• Ability to convince potential customers and close deals successfully.
• Knowledge of telesales techniques, objection handling, and cross-selling strategies .
• Focus on achieving high conversion rates while maintaining service quality.
• Experience in financial product sales is an added advantage.

3. Technical & CRM Skills

• Familiarity with CRM systems, MS Office, and telecalling tools .
• Ability to manage customer databases and track conversions efficiently.
• Comfortable handling bulk data and multiple software platforms.

4. Analytical & Problem-Solving Skills

• Ability to analyze customer profiles and match them with suitable products.
• Handle rejection positively and adopt new sales strategies when required .
• Quick decision-making skills to resolve customer queries and objections.

5. Personal Attributes

• Highly motivated, confident, and target-driven .
• Professional and ethical in handling financial discussions.
• Adaptable, proactive, and eager to learn new sales techniques.
• Team player with a positive attitude and willingness to take ownership.