Required Telecaller - Mumbai

Required Skills and Competencies

Technical Skills

• Basic proficiency in MS Office (Word, Excel) for data entry and reporting.
• Familiarity with CRM software (e.g., Zoho, Salesforce) is an added advantage.
• Ability to handle multi-line telephone systems efficiently.

Core Competencies

• Excellent Communication: Clear articulation, fluent in English and/or local languages.
• Persuasion & Negotiation: Ability to convince potential customers effectively.
• Customer Service Orientation: Focus on delivering a positive experience to clients.
• Time Management: Ability to manage call schedules and follow-ups efficiently.
• Problem-Solving Skills: Handle objections and resolve customer queries with tact.
• Target-Driven Mindset: Consistently meet or exceed daily and monthly goals.