Customer Support Role (0-5 Yrs) Delhi (After-Sales/Customer Service)

Position : Customer SupportLocation : Chhatarpur, DelhiExperience : 0-5 YearsShift : RotationalWorking Days : 5 Days a WeekJob Description :We are looking for a Customer Support Executive to join our team in Chhatarpur, Delhi. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.Key Responsibilities :- Respond to customer queries via phone, email, and chat in a professional and timely manner.- Resolve customer complaints by providing accurate information and appropriate solutions.- Maintain a high level of customer service and ensure customer satisfaction.- Keep records of customer interactions and transactions.- Work in collaboration with different teams to improve customer experience.- Follow company policies and procedures while handling customer requests.Requirements :- 0-5 years of experience in customer support or a related field.- Strong communication skills in English and Hindi.- Ability to handle customer concerns with patience and professionalism.- Basic computer skills and familiarity with CRM software is a plus.- Willingness to work in rotational shifts. (ref:updazz.com)

Payroll Type : Permanent