Customer Support Voice

• Answer inbound calls, providing prompt and professional assistance.
• Address customer questions on billing, account management, and product features.
• Resolve issues efficiently using provided knowledge bases and scripts.
• Document customer interactions and escalate complex cases to relevant teams.
  Skills: & Excellent verbal communication, patience, empathy, basic computer skills.

2. Customer Service Associate

• Assist customers via phone, email, and live chat.
• Process orders, returns, and updates to customer accounts.
• Identify opportunities to improve customer satisfaction and loyalty.
• Collaborate with other departments to resolve customer issues.
  Skills: & Strong written and verbal communication, problem-solving, multi-tasking, customer-centric attitude.