Customer Support Executive

Position- Customer Care Executive Experience- 0 to 1 Year
Roles & Responsibilities :-Handle customer inquiries via phone, email from international clients. Provide timely and accurate information and support to customers. Resolve customer complaints and issues efficiently and effectively. Maintain a high level of customer satisfaction through exceptional service. Collaborate with other departments to address and resolve customer concerns. Document customer interactions and feedback in the CRM system. Stay updated on product knowledge and company policies. Identify and escalate priority issues to appropriate resources. Qualifications Bachelor s OR Diploma degree or equivalent work experience. Proven experience in international customer service or support roles. Excellent verbal and written communication skills. Strong problem-solving skills and attention to detail. Ability to work flexible hours to accommodate different time zones. Cultural sensitivity and ability to interact with diverse customers. Proficiency in English (Fluent)& Skills Customer Relationship Management (CRM) software Conflict resolution Multilingual communication& Email and chat support Time management Product knowledge Interpersonal skills Adaptability Note- Immediate Joining

Job Profile : Customer Support Executive
Industry : bsc-bca-bbm, tech-support