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Advantage Club - Customer Advisor (0-3 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
About the Role:- 5.5 days working schedule - Blended profile - Strong command over language is a must - Location - Gurgaon- Job Stability is essential Key Responsibilities: - Answering customer queries/concerns and supporting customers in answering product and service-related questions.
-Maintains customer records by updating query/concern-related information in the CRM tool.
-Resolves product or service problems by clarifying the customer s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.- Coordination with different brands and corporations for conducting an event. (ref:updazz.com)

Payroll Type : Permanent
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About Employer
Updazz.com (Registered since July-2017)
ADVANTAGE CLUB TECHNOLOGIES PVT LTD
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