Relationship Manager - B2B Sales (1-3 Yrs) Gurgaon/Gurugram (B2B/Corporate Sales)

One of our client is looking for a Relationship Manager-B2B SalesJob Type:Full-timeRole Summary:The Relationship Manager for B2B Sales will be responsible for acquiring new business clients and managing existing relationships to drive sales for company s portfolio of B2B digital solutions and services. This role is crucial for building long-term, profitable partnerships with MSMEs and other emerging businesses in the assigned territory.Roles and Responsibilities:Client Acquisition & Sales:- Identify, prospect, and acquire new B2B clients (SMEs/MSMEs) by proactively reaching out to decision-makers.- Conduct in-depth analysis of client business needs and challenges, particularly concerning procurement, logistics, finance, and tenders.- Present, promote, and sell the relevant company s digital solutions and services (Steel, Logistics, Finance, Tenders, etc.) as customized solutions to meet client objectives.- Achieve and consistently exceed assigned monthly, quarterly, and annual sales targets and Key Performance Indicators (KPIs).Relationship Management & Retention:- Build, maintain, and strengthen strong, long-lasting relationships with key personnel and decision-makers in client organizations.- Act as the primary point of contact for all client matters, ensuring high levels of customer satisfaction and a positive client experience.- Handle client inquiries, complaints, and issues promptly and professionally by coordinating with internal operations, support, and product teams.- Drive customer retention through proactive engagement and ensuring clients realize continuous value from the platform.Business Development:- Identify opportunities for cross-selling and upselling additional products and services within existing client accounts.- Negotiate contracts, terms, and conditions to maximize profitability while fostering a beneficial partnership for the client.- Stay up-to-date with industry trends, market dynamics, and competitor activities to strategically position company s offerings.- Maintain accurate records of all sales activities, client interactions, and sales pipeline within the Customer Relationship Management (CRM) system.Qualifications and Experience:Education: Bachelor s Degree (Graduation) in any discipline.Experience: Minimum of 1 year of documented experience in Relationship Management (RM) and/or Sales in a B2B environment. Experience in digital platforms, services, financial services, logistics, or raw material procurement is an advantage.Skills:- Proven track record in B2B sales and achieving targets.- Excellent communication, presentation, and interpersonal skills.- Strong negotiation and persuasive abilities.- A proactive, problem-solving attitude with a focus on a customer-centric approach.- Familiarity with CRM software (e.g., Salesforce) is preferred.Compensation and Work Structure:Working Days: 6 days a week.Fixed Off: Sundays.Shift Timings: 10:00 AM to 7:00 PM.Budget (CTC): - 3 LPA to - 4.2 LPA (Negotiable based on last drawn CTC and interview performance). (ref:updazz.com)

Payroll Type : Permanent