Vice President : Corporate Employee Banking Manager, MSF

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Role Purpose
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To drive the strategy of RBWM corporate salary proposition for the allocated market
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To acquire, maintain relationships and increase product penetration within corporates by engaging with Key Influencers
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To ensure that the quality of the corporates acquired are in line with the strategic focus of the Bank
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To liaise with the Group businesses(CMB and GB), MSF central team and CVM to focus efforts to increase HSBC product penetration within employees of the corporate
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To manage portfolio profitability by aligning sourcing strategy with the Groups target customer segment (Premier, Advance)
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Develop a robust, diligent and compliant sales channel
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To liaise with product and support teams on a constant basis to enhance customer offerings and service delivery
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To adhere to TCF guidelines and handle complaints effectively and within specified TAT
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Manage, lead and motivate a team of highly mobile sales staff.
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Ensure delivery of a consistently excellent customer experience.
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Lead a mobile sales team to focus on activities to expand HSBC 's new to wealth acquisition.
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Focus on striving to develop new relationships outside HSBC that will deliver sustainable growth and profitability.
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Manage, lead and motivate a team of highly mobile sales staff.
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Ensure delivery of a consistently excellent customer experience.
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Lead a mobile sales team to focus on activities to expand HSBC 's new to wealth acquisition.
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Focus on striving to develop new relationships outside HSBC that will deliver sustainable growth and profitability.
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Ensures fair outcomes for customers are delivered in all situations.
Principal Accountabilities:
Financial and Strategic
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Work closely with both the GB/CMB RMs and MSF Business Development Managers (BDM) to engage with key decision makers of target corporates. Actively participate in presenting the HSBC CEP proposition with the objective to empanel them for the salary proposition
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Focus on quality of corporates acquired basis sharp company profiling and increased penetration of HSBC products within their employee base
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Increase penetration of the corporates employee salary accounts with HSBC in the desired customer segments (Premier, Advance)
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Work with product specialist sales teams (mortgage, Premier Hunters, Cards, Mgr Cross Sell) to conduct corporate presentations and activities focusing on specific products with the objective to successfully generate leads
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Make corporate work site marketing activities(WSMs) more interactive and effective
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Drive the overall asset strategy of RBWM within the corporate space by identifying under penetrated opportunity segments, showcasing HSBCs offering and driving growth.
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Consistent delivery of the operating plan across all key products (Advance, PIL Cards, Mortgages, Premier)
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Controlling/lowering cost of acquisition within mandated cost guidelines
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Optimizing sourcing mix to focus on profitable segments in corporates
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Ensure minimal documentation errors (KYC) by driving the Right First Time behavior across the team
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Deliver new income opportunities through initiatives which support development of new and existing customer relationships.
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Submit ongoing market/competitors updates to sales manager based on feedback obtained from team members and customers.
Customers / Stakeholders
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Ensure a consistently high level of service delivery for all corporate touch points including a smooth on:boarding process for the CEP Program
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Ensure a consistently high level of service delivery for all corporate touch points
Job Type: Permanent