Executive for the Local Voice Process in Malayalam

Executive for the Local Voice Process in Malayalam Job Description Impact: Genuine dialogue in local languages and human connection will define the future of the consumer experience. Specifically for our consumers in Kerala and Malayalam-speaking areas, we are developing a support system that goes beyond scripts by employing empathy and proactive problem-solving to create devoted, lifelong clients who feel genuinely understood in their home tongue. Key Responsibilities: You will independently manage customer interactions, meticulously addressing inquiries, troubleshooting problems, and documenting all communications to ensure customer delight and accurate record-keeping. You 'll take ownership of every call, using your clear communication skills in fluent Malayalam and sharp problem-solving abilities to resolve issues efficiently and leave a positive impression. Experience: 3+ yrs Salary: Based on Company Norms Apply now to become our next Malayalam Voice Process Executive HR - Maria