Associate - B2C Sales - Motorcycle Accessories Segment (3-5 Yrs) Bangalore (B2C/Retail/Channel Sales)

About the Company:Our client is a fast-growing brand in the premium cycling and motorcycle accessories segment. They cater to a niche audience that values high-quality, custom-built frames and components. With a strong online presence and a passionate customer community, the company blends e-commerce with relationship-driven marketing to build long-term loyalty.Job Title: B2C Sales Executive Location: Bangalore Experience: 3 Years (B2C / E-commerce preferred) Education: Graduate (Business / Sales / related discipline)Role Overview:We are looking for a proactive B2C Sales Executive to manage and grow direct-to-consumer sales across digital platforms and company-owned channels. This role focuses on customer engagement, online order management, and delivering an exceptional buying experience while strengthening brand relationships in the premium motorcycle accessories space.Key Responsibilities:- Respond to customer inquiries via website, social media, email, and phone.- Support customers in selecting products and completing purchases.- Drive additional revenue through upselling and cross-selling.- Manage online orders and ensure smooth processing across sales platforms.- Coordinate with logistics and warehouse teams for timely deliveries.- Handle returns, exchanges, and warranty-related requests.- Assist with product uploads, pricing updates, and website content management.- Track sales performance and share regular reports on channel metrics.- Support digital promotions, campaigns, and special sales initiatives.- Deliver high-quality after-sales service and resolve customer concerns.- Build strong relationships with repeat customers to encourage loyalty and retention.Must Have:- Customer-first approach with strong follow-up skills.- Energetic, self-motivated, and target-driven.- Organized and detail-oriented.- Collaborative team player with a proactive attitude. (ref:updazz.com)

Payroll Type : Permanent