Executive - Telesales - Call Center (1-2 Yrs) Chennai (Telesales/Inside Sales/BPO)

We are looking for a dynamic and motivated Call Center Executive with 1 to 2 years of experience in outbound sales. The ideal candidate will have strong communication skills in Hindi, a positive attitude, and the ability to achieve sales targets through effective outbound calling. You will be responsible for engaging with potential customers, pitching products or services, and closing sales.Key Responsibilities:- Outbound Sales Calls: Make outbound calls to potential customers to introduce and sell products or services.- Lead Generation: Identify new sales opportunities through research and cold calling.- Product Knowledge: Stay updated on product details, features, and benefits to effectively communicate with customers.- Customer Engagement: Build and maintain positive relationships with customers by addressing their queries and concerns in a professional and friendly manner.- Sales Targets: Meet or exceed sales quotas and performance metrics.- Record Keeping: Maintain accurate records of customer interactions, sales, and feedback in the CRM system.
-Follow-Up: Follow up with leads and prospects to close sales or provide additional information.- Upselling and Cross-Selling: Proactively suggest additional products/services to existing customers where applicable.- Team Collaboration: Work closely with the sales team to share insights and improve sales processes.Skills & Qualifications:- Experience: 1 to 2 years of experience in outbound sales or telemarketing (preferably in a call center environment).- Language Proficiency: Fluency in Hindi (spoken and written) is required. Additional languages are a plus.- Communication: Excellent verbal communication skills with a clear and confident speaking style.- Sales Skills: Demonstrated ability to achieve sales targets and handle objections effectively.- Customer Focus: Strong ability to engage and build rapport with customers over the phone.- Tech-Savvy: Familiarity with CRM software, dialer systems, and basic MS Office applications.- Problem-Solving: Ability to handle customer queries and resolve issues quickly and professionally.- Team Player: Ability to work well in a team environment and contribute to team goals.- Self-Motivated: Goal-oriented with a strong drive to succeed and meet sales targets.Preferred Skills:- Previous experience in outbound tele-sales or telemarketing, particularly in a call center setting.- Knowledge of sales techniques such as lead qualification, objection handling, and closing techniques.- Familiarity with handling high-volume outbound calls. (ref:updazz.com)

Payroll Type : Permanent