Manager - Telesales - Research & Development Firm (3-10 Yrs) Nagercoil,Kanyakumari (Telesales/Inside Sales/BPO)

Location: NagercoilExperience: 3 Years in Telesales / Inside SalesEmployment Type: Full-TimeAbout the CompanyWe are a Research & Development organization providing guidance and assistance to PhD scholars, professors, and researchers in areas such as journal publication, thesis writing, and research support services.Key Responsibilities- Manage and lead the telesales team handling research-related services- Drive sales performance and ensure achievement of monthly targets- Handle inbound and outbound calls with potential clients (PhD scholars, professors, researchers)- Train, mentor, and monitor team members to improve conversion rates- Develop and implement effective sales strategies for research services- Track daily/weekly performance reports and provide insights- Handle escalations and support team in closing high-value clients- Coordinate with the research and operations team for smooth service delivery- Maintain strong client relationships and ensure customer satisfactionRequirements :- Minimum 3 years of experience in telesales / inside sales (team handling experience mandatory)- Strong communication and convincing skills (English required)- Experience in education / research / service-based industry preferred- Leadership and team management skills- Target-oriented and result-driven mindset- Basic knowledge of MS Office (Excel, Word) (ref:updazz.com)

Payroll Type : Permanent