Manager - Telesales (5-10 Yrs) Nagercoil,Kanyakumari (Telesales/Inside Sales/BPO)

Role SummaryYou will manage the telesales team, handle customer calls, and make sure sales targets are achieved through phone-based communication.Key Responsibilities :Team Management :- Manage and guide the telesales team- Assign daily calling targets- Monitor team performance and productivity- Train team members to improve sales skillsSales Activities : - Ensure the team makes calls to potential customers- Follow up on leads and convert them into sales- Achieve daily, weekly, and monthly sales targets- Support the team in closing difficult dealsCustomer Handling :- Handle important or escalated customer calls- Ensure good communication with customers- Maintain strong customer relationshipsReporting & Tracking :- Track calls, leads, and conversions- Prepare daily and weekly performance reports- Maintain proper data in CRM or ExcelSkills Required :- Good communication and convincing skills- Leadership and team handling ability- Basic knowledge of sales process- Ability to handle pressure and targets- Good follow-up skills (ref:updazz.com)

Payroll Type : Permanent