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Manager - Business Development - SaaS (3-6 Yrs) Gurgaon/Gurugram (B2B/Corporate Sales)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
About Shipway :- Shipway is a leading logistics intelligence and automation platform that helps e-commerce and D2C brands optimize post- order customer experience. Shipway enables businesses to reduce RTOs, improve delivery experience, automate shipping communications, and enhance customer satisfaction through data-driven insights.- Shipway SAAS is a Post-Order Experience SaaS platform that helps ecommerce brands reduce RTOs, improve delivery experience, manage NDRs, automate returns, and gain deep courier performance insights. We partner with fast-growing D2C and enterprise ecommerce brands to optimize post-checkout operations and drive customer satisfaction at scale.Shipway is part of the Unicommerce Group, India s leading SaaS-based e-commerce enablement platform, trusted by 10,000 brands and logistics partners. Unicommerce is listed on Indian stock exchanges and works with some of the largest enterprises across India and global markets. ROLE & RESPONSIBILITIES : - Acquire and onboard D2C, enterprise ecommerce, and marketplace brands for Shipway s post-order SaaS solutions - Drive revenue for core offerings including shipment tracking, branded notifications, NDR automation, returns & exchanges, courier analytics, and CX insights - Own the end-to-end sales cycle: prospecting, discovery, demos, pricing, negotiation, and closures - Build and execute a strategic revenue roadmap aligned with monthly, quarterly, and annual targets - Win accounts from competing post-order, shipping, and logistics intelligence platforms - Act as a consultative partner, understanding client challenges like RTOs, failed deliveries, escalations, and courier performance gaps - Identify upsell and cross-sell opportunities as customers scale - Conduct market and competitor analysis within post-order SaaS and logistics tech - Drive outbound and inbound sales through cold calling, LinkedIn outreach, email campaigns, and inbound leads - Collaborate closely with Product, Tech, and Customer Success for smooth onboarding and adoption - Maintain accurate pipeline, forecasting, and activity tracking in HubSpot CRM - Lead and mentor junior sales members, set KPIs, review funnels, and drive execution REQUIRED SKILLS & QUALIFICATION - Bachelor s degree in Business, Marketing, Communications, or related field - 2 years of experience in B2B SaaS sales, preferably in ecommerce, logistics, or supply-chain tech - Experience selling to mid-market and enterprise ecommerce clients - Strong understanding of post-order ecommerce workflows: shipping, NDRs, returns, courier management - Proven ability to sell value-driven SaaS solutions - Hands-on experience with CRM tools (HubSpot preferred) - Excellent communication, negotiation, and stakeholder management skills - Startup mindset: fast-paced, ownership-driven, and customer-centric (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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