Non Voice Process Executive for Backend Operations

Non Voice Process Executive for Backend Operations Candidate Application Full Name: Contact Number: Email Address: Current Location: Position Applied For: Qualification: Year of Passout: Candidate Category: Fresher / Experienced Willingness to Relocate: Yes / No Total Years of Experience: (If applicable) Current/Last Drawn Salary (Monthly/Annual): Notice Period: Job Description: Our business process services division's "Digital Communication Architect" and "Data Accuracy Authority" are the Non-Voice Process Executive. Your main responsibilities include handling a large volume of client correspondence in a methodical manner, answering complicated support questions, and carrying out accurate transaction processing processes throughout written digital channels, such as email, live chat, ticketing systems, and back-office ERP platforms. Serving as the "First-Contact Resolution & Data Fidelity Guardian," you convert unstructured data records and raw client inquiries into precise, highly structured, and compliant resolutions. The ideal applicant is a professional with great attention to detail and typing skills who combines a highly disciplined approach to multitasking, managing many chat windows, and maintaining continuous operational efficiency with sharp written vocabulary reflexes. Key Skills: Advanced Digital Communication Literacy: Outstanding written composition abilities, such as perfect grammar, accurate spelling, well-organized sentences, and the strategic capacity to adjust tone. Digital Platform Navigation Fluency: The ability to navigate both internal chat software and contemporary Customer Relationship Management (CRM) platforms. Multi-Tasking & Context-Switching Controls: Excellent mental agility to manage several live messaging conversations or data processing streams at once without losing concentration or compromising data accuracy. Advanced Tracking Spreadsheet Engineering: High operational comfort with Google Sheets and Microsoft Excel to track process results, filter transactional tables, work with cell strings, and apply simple lookup algorithms. Experience: 3 to 7 yrs Location: in and Around Chennai Salary: Based on Previous Work Experience Interested Candidates can apply for this position by sending your CV along with your information to the Mail Immediate Joiners are mostly Preferred Freshers can also Apply With regards HR - Maria