Service Engg Customer Support & Machinery Services

Service Engg Customer Support & Machinery Services Candidate Application: Full Name: Contact Number: Email Address: Current Location: Position Applied For: Qualification: Year of Passout: Candidate Category: Fresher / Experienced Willingness to Relocate: Yes / No Total Years of Experience: (If applicable) Current/Last Drawn Salary (Monthly/Annual): Notice Period: Job Description: Responsibilities: Perform on-site installation, mechanical/electrical alignment, testing, and commissioning of new industrial machinery and production systems at client facilities. Troubleshoot and diagnose complex mechanical, electrical, hydraulic, and automation (PLC/VFD/HMI) failures during emergency breakdown service calls. Conduct scheduled preventive maintenance visits, system calibrations, software updates, and inspections to ensure long-term machine reliability. Provide comprehensive technical training and operational briefings to client plant operators, maintenance crews, and engineers on safe machine usage and upkeep. Investigate equipment performance issues, lead root-cause analysis (5-Why, Fishbone), and implement permanent technical corrective actions. Manage field service reporting, record machine service logs, process warranty claims, and coordinate spare parts replacement with internal plant supply teams. Maintain positive client relationships, identify opportunities for equipment upgrades or service contracts, and provide technical feedback to the internal R&D and manufacturing engineering teams. Required Skills: Strong technical background in electromechanical systems, industrial machinery, hydraulics, pneumatics, and control panels. Hands-on proficiency in PLC troubleshooting (Siemens, Allen-Bradley, Omron), electrical schematics interpretation, and multimeter/diagnostic tool usage. Excellent problem-solving, analytical, and communication skills to handle high-pressure customer breakdowns professionally. High adaptability and willingness for regular domestic or international travel for on-site client visits. Experience: 0 to 3 yrs Salary: Best in the Industries Immediate Joiner Mostly Preferred Interested Candidates Contact the HR ASAP Warm Regards, HR - Maria