Regional Account Manager - Customer Service - BFSI (10-17 Yrs) Chennai/Bangalore (After-Sales/Customer Service)

Key Responsibilities :- Network with key customers to identify their pain points and address their specific needs- Develop and maintain relationships with customers to ensure long-term success- Act as the liaison between customers and internal teams ensuring clients requirements are met within the expected timeline and quality- Ensure brand consistency- Collect and analyse sales data, customer data trends to highlight alarms or provide insight on the business opportunity- Maintain high customer satisfaction ratings, according to company standards- Liaise with Sales and Marketing departments to set and implement strategies for new products- Stay up-to-date with internal and external developments and suggest new ways to increase salesDesired Skills And Experience :- Overall experience of 10 years with proven relevant work experience as Account manager of atleast 5 years- Solid experience in sales and customer service- Demonstrable experience in negotiating and meeting clients requirements- In-depth understanding of sales performance metrics- Excellent analytical and organizational skills- Strong communication skills- Ability to lead and motivate team members- Availability to travel as needed (ref:updazz.com)

Payroll Type : Permanent