Your Career commences Here for Juniors in Semi Voice Process

Your Career commences Here for Juniors in Semi Voice Process Job Description Are you looking for a position where you can help consumers using both written and spoken communication? Are you a clear communicator based in Chennai with good written and spoken skills? Become a Semi Voice Process Executive and join our customer service team in Chennai. You will be able to assist our clients effectively and efficiently via textual and phone channels. Your communication abilities and commitment to client satisfaction will be greatly appreciated in our encouraging environment. Responsibilities: Respond to consumer questions and offer assistance mostly over the phone, with supplementary correspondence sent by email, chat, or other writing means as needed. To guarantee uniform service delivery and compliance across all communication channels, adhere to established protocols and rules. Report complicated problems or unanswered questions to the proper managers or departments. Be sure to always speak and write in a cheerful and professional manner. Take part in training programs to improve your written and verbal communication skills for customer service, process comprehension, and product knowledge. Qualification: Active listening skills and the ability to understand and empathize with customer needs through both voice and written interactions. Good problem-solving and decision-making abilities. Good typing and basic computer navigation skills. Ability to handle pressure and remain calm during difficult situations, both verbally and in writing. Education: Any Basic Degree Experience: 0 to 3 yrs Salary: Based on Company norms For Further information contact the Hr With regards, HR - Preetha