Required Pre-Sales Executive - Pune

Key Responsibilities:

Lead Management & Qualification:

• Handle inbound and outbound calls, WhatsApp, emails, and online inquiries from potential clients
• Qualify leads based on property interest, budget, location preferences, and urgency
• Maintain lead database and update CRM with accurate and timely information
• Categorize leads (hot/warm/cold) and pass qualified leads to the sales team for further action

Client Communication & Coordination:

• Provide information about available properties, pricing, amenities, location benefits, and project features
• Build relationships with prospective buyers through follow-up calls, messages, and regular updates
• Schedule site visits for qualified leads and coordinate with sales and site teams
• Share brochures, floor plans, price lists, and project videos digitally

Marketing Support:

• Follow up on leads generated through digital campaigns, property portals, referrals, and events
• Assist in telecalling and promotional campaigns to generate interest and inquiries
• Track response rates and contribute feedback to the marketing team

Reporting & Documentation:

• Maintain daily call reports, follow-up status, and site visit schedules
• Provide weekly and monthly reports on lead quality, source performance, and conversion status
• Assist in preparing MIS reports related to lead funnel and inquiry analysis