Required Tele Caller - Hyderabad

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Job Summary:

A Tele caller is responsible for making outbound calls or attending inbound inquiries to generate leads, sell products/services, or support existing customers. The role requires excellent communication skills, confidence, and the ability to build rapport quickly with potential customers. Telecallers often work in call centers or office environments and are essential for direct customer interaction, sales outreach, data verification, appointment scheduling, and campaign promotions.

• Handle customer 's inbound and outbound& calls. Solving queries, telling them about products/offers/services
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

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Job Profile : Tele Caller
Industry : BPO, bsc-bca-bbm, Walkin