Required Sales Associate - Navi Mumbai

• Handle customer 's inbound and outbound& calls. Solving queries, telling them about products/offers/services
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level&

Organizational Skills:

• Strong time management and multitasking abilities to handle a variety of tasks in a fast-paced environment.
• Attention to detail in product presentation, inventory management, and transaction accuracy.

Problem-Solving Skills:

• Ability to identify and resolve problems quickly and efficiently, especially in customer interactions or when handling stock issues.
• Adaptability and flexibility to handle changing tasks or customer demands.