Required Store Manager - Hyderabad

1. Job Overview

A Store Manager plays a critical role in ensuring the smooth and efficient operation of a retail store. They are responsible for managing daily store activities, supervising staff, maintaining stock levels, driving sales, and delivering excellent customer service. The role requires strong leadership, organizational abilities, and business acumen to achieve sales targets while ensuring customer satisfaction and operational excellence. Store Managers act as a bridge between the company s management and frontline employees, making sure business strategies are executed effectively at the store level. They also manage budgeting, inventory control, staff training, and promotional activities to enhance store performance and profitability.

2. Key Responsibilities

A. Store Operations Management

• Oversee day-to-day operations to ensure smooth functioning of the store.
• Ensure store layout, product placement, and visual merchandising meet company standards.
• Maintain cleanliness, safety, and overall ambiance to create a pleasant shopping experience.
• Handle opening and closing procedures of the store and ensure security compliance.

B. Sales & Revenue Management

• Develop and execute strategies to achieve monthly and annual sales targets.
• Monitor key performance indicators (KPIs) like footfall, conversion rates, and average billing value.
• Promote upselling and cross-selling techniques to maximize revenue.
• Analyze sales reports and identify opportunities to improve performance.

C. Inventory & Stock Control

• Monitor stock levels, ensure timely replenishment, and prevent stock-outs.
• Conduct regular stock audits to minimize shrinkage and wastage.
• Coordinate with suppliers and warehouse teams for smooth supply chain operations.
• Maintain accurate records of inventory and purchase orders.

D. Customer Service & Relationship Management

• Ensure a customer-first approach by providing exceptional service and handling queries effectively.
• Resolve complaints promptly to enhance customer satisfaction and loyalty.
• Train staff on customer service standards and build a welcoming store environment.
• Encourage feedback collection to improve service quality and product offerings.

E. Team Leadership & Staff Management

• Recruit, train, and mentor store employees, ensuring they meet performance expectations.
• Assign roles and responsibilities based on skill sets and operational requirements.
• Conduct regular performance evaluations and provide constructive feedback.
• Motivate the team to achieve individual and collective targets.

F. Financial Management

• Manage the store s budget and monitor operational expenses.
• Ensure accurate billing, cash handling, and daily reconciliation of accounts.
• Implement cost-saving strategies without compromising service quality.

G. Marketing & Promotions

• Execute in-store marketing campaigns and promotional events.
• Collaborate with the marketing team to enhance brand visibility.
• Analyze customer preferences