Required Telesales Executive - Pune

Introduction

We are looking for a motivated and results-oriented Telesales Executive to join our sales team. The ideal candidate will be responsible for generating leads, contacting potential customers, and converting inquiries into sales or appointments . This role requires excellent communication skills, a persuasive approach , and the ability to achieve daily and monthly sales targets .

Key Responsibilities

1. Outbound & Inbound Calling

• Make outbound calls to potential clients using provided lead lists or databases.
• Respond to incoming inquiries and provide accurate information about products or services.
• Follow a script or key talking points to ensure consistency and clarity during calls.

2. Lead Generation & Conversion

• Identify potential clients and generate leads .
• Convert inquiries into sales, appointments, or scheduled demonstrations .
• Maintain consistent follow-ups to maximize conversion opportunities .

3. Customer Relationship Management

• Understand customer needs, concerns, and preferences to offer appropriate solutions .
• Build and maintain positive relationships with customers to encourage repeat business.
• Ensure all calls comply with legal and company guidelines regarding customer privacy.

4. Reporting & Coordination

• Record call details, customer information, and outcomes in CRM or Excel sheets .
• Provide daily and weekly sales reports to the team leader or manager.
• Collaborate with marketing and operations teams to improve sales strategies and lead quality .

Required Skills & Competencies

Technical & Professional Skills

• Proficiency in MS Office (Excel, Word) and familiarity with CRM tools .
• Basic knowledge of telemarketing techniques and sales processes .
• Ability to handle multiple leads and follow-ups efficiently .

Soft Skills

• Excellent verbal communication and persuasive skills .
• Confident, enthusiastic, and target-driven attitude .
• Strong listening and problem-solving abilities .
• Ability to work under pressure and meet deadlines consistently.