Customer Care Role (0-1 Yrs) Bangalore (After-Sales/Customer Service)

Here s a professional yet clear job description for a Customer Care Representative position offering a - 22,000/month package:-Job Title: Customer Care RepresentativeLocation: MG road / Shsntinags BangalorSalary: - 22,000 per month (CTC)Job Type: Full-TimeAbout the Role:We re looking for a dedicated and empathetic Customer Care Representative to join our growing team. The ideal candidate will be the first point of contact for our customers, ensuring their queries are handled with patience, professionalism, and a smile.Key Responsibilities:Handle incoming calls, emails, and chats from customersResolve customer issues related to products, services, billing, or technical supportMaintain accurate records of interactions and transactionsFollow up with customers to ensure their issues are resolvedProvide product/service information and upsell where appropriateMeet daily and monthly performance targets (such as call handling time, resolution rate, etc.)Qualifications & Skills:Minimum 12th pass or any graduateExcellent communication skills in English and any regional languagesBasic computer knowledge and typing skillsPrior experience in a call center or customer-facing role is a plusAbility to remain calm under pressure and manage multiple tasks efficientlyPositive attitude and team-oriented mindsetWe Offer:Salary upto - 22,000 per month as per your interview- 6-day work week - Paid training and career development opportunities- Friendly work culture and supportive leadershipWorking Hours: day shifts (ref:updazz.com)

Payroll Type : Permanent