Immediate Openings Voice Process Executive

Immediate Openings Voice Process Executive Full job description Answering customer enquiries over the phone Handling customer complaints and resolving issues and conflicts Providing customer support and guidance Promoting the company&rsquos products and services Engaging customers in positive conversations Upselling other products to customers. Handle incoming calls or chats to address customer queries Identify customer needs and determine solutions Offer accurate information about products and services Respond to customer complaints and develop solutions Record details of customer interactions, transactions, inquiries, and other information Update customer information including contact information and purchasing preferences Job Types: Full-time, Fresher Pay: 18k to 30k per month Job Location: Chennai Experience: 0 to 2 years Benefits: Cell phone reimbursement Health insurance Provident Fund Work from home Language: Tamil Preferred Regards, Amirtha HR