Job Opening for Malayalam Voice Process Executive in Chennai

Job Opening for Malayalam Voice Process Executive in Chennai Job Description: Job Title: Malayalam Voice Process Executive (Inbound/Outbound) Location: Chennai (Work from Office) Experience: 0 to 2 Years Job Type: Full-Time Salary: 14k to 20k per month Key Responsibilities: Handle customer interactions in Malayalam via inbound and outbound calls Listen actively to customer issues and provide accurate information or resolution Update call records and maintain proper documentation in the CRM system Meet daily/weekly performance metrics like call quality and handling time Escalate complex queries to the supervisor when needed Maintain professionalism and service excellence throughout customer interactions Eligibility Criteria: Qualification: 10th ,12th Pass / Any Graduate Language: Must be fluent in Malayalam (spoken); basic English or Tamil is a plus Computer Skills: Basic knowledge of computer operations and typing Experience: 0 to 2 years (Freshers are welcome) Good communication, listening skills, and a customer-first attitude Immediate Joiners Preferred Regards, Sofia HR