Full Time vacancy Malayalam Voice Process Executive

Full Time vacancy Malayalam Voice Process Executive Job Description Experience: 3 to 7 yrs Salary: Based on Previous Experience Challenges: Authentic, local connections are becoming more and more important in the customer experience landscape. The future of customer service in a world where communication is crucial is to offer clear, compassionate care in the client's mother tongue. By speaking their language, we hope to establish a bridge of trust and understanding with our clients and become a pioneer in regional customer service. What you will do: You will be responsible for handling a high volume of inbound and outbound calls from our Malayalam-speaking customers. This includes providing information about products or services, troubleshooting issues, and resolving customer complaints with patience and clarity. Your tasks will also involve accurately documenting all interactions and collaborating with other teams to ensure a seamless customer experience. Your excellent communication skills, empathy, and cultural understanding will be essential in building lasting customer relationships. We invite you to apply and explore this exciting opportunity! Warm Regards, HR - Maria