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Consultant - Customer Support (0-1 Yrs) Bangalore (B2B/Corporate Sales)

Negotiable
by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
- Handle inbound and outbound calls, chats, and emails from customers.- Resolve customer queries, complaints, and requests efficiently.- Maintain a positive and professional tone during interactions.- Provide accurate information about products/services.- Record and update customer details in the system.- Escalate unresolved issues to the relevant team when required.- Meet performance metrics like response time, customer satisfaction, and resolution rate. (ref:updazz.com)

Payroll Type : Permanent
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About Employer
Updazz.com (Registered since July-2017)
GRASSROOTS BPO PVT LTD
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