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Customer Support Executive

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
  • Respond to customer questions and issues through calls, chats, or emails in a polite and timely manner.
  • Troubleshoot problems by understanding the customer s concern and offering step-by-step help or solutions.
  • Provide accurate product or service information to guide customers and prevent confusion.
  • Document conversations and updates in the system so there s a clear record of what was discussed or resolved.
    • Follow up with customers to make sure their issue is fully resolved and they re satisfied with the support.
    Job Profile : Customer Support Executive
    Industry : MBA, bsc-bca-bbm, Walkin, tech-support
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    Freshersworld (Registered since June-2017)
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