Voice Process Executive glimpse at the Business World

Voice Process Executive glimpse at the Business World Job Description Who You Are: Outstanding Tamil Support: You will respond to calls both inbound and outbound with professionalism and a cheerful disposition, clearly and patiently attending to the needs of customers in courteous and fluent Tamil. Effective Problem-Solving: You will actively listen to comprehend customer concerns while utilising our systems and resources to deliver precise, thorough, and prompt solutions on the initial call whenever feasible. Multilingual Documentation: For internal use, you will frequently need to summarise or translate important facts from Tamil to English in order to properly record all client contacts, feedback, and resolutions in our CRM system. Compliance & Quality: To maintain high standards of service delivery, you will closely follow all corporate policies, quality standards, and service level agreements (SLAs). Experience: 0 to 3 yrs Salary: Based on Company Norms Education: Any Basic Degree Location: In And Around Chennai If you're an enthusiastic learner looking for a stepping stone into a rewarding career, we encourage you to apply! HR - Maria