Interact as Malayalam Voice Process Executive

Interact as Malayalam Voice Process Executive Job Description Who You Are: Superb Malayalam Support: You will respond to calls in and out with professionalism and a cheerful disposition, clarifying and patiently attending to the demands of clients in fluent and courteous Malayalam. Efficient Problem-Solving: You will actively listen to comprehend client concerns while utilising our systems and resources to deliver precise, thorough, and prompt solutions the first time around. Documentation in Multiple Languages: You will precisely record all client contacts, comments, and resolutions in our CRM system. For internal usage, you will frequently need to summarise or translate important information from Malayalam to English. Compliance & Quality: In order to maintain high standards of service delivery, you will closely follow all corporate policies, quality standards, and service level agreements (SLAs). Experience: 0 to 3 yrs Salary: Based on Company Norms Education: 8th, 10th, 12th or Above Location: In And Around Chennai If you're an enthusiastic learner looking for a stepping stone into a rewarding career, we encourage you to apply! HR - Maria