Required BPO Telecaller - Chennai

Job Description:

We are looking for enthusiastic and customer-focused BPO Telecallers to join our team. The ideal candidate will handle inbound and outbound calls, provide product or service information, and resolve customer queries efficiently to ensure a positive customer experience.

Key Responsibilities:

• Handle customer calls professionally and provide accurate information.
• Resolve customer queries and complaints promptly.
• Maintain call records and update customer information in the system.
• Achieve daily and monthly call targets.
• Follow up with customers to ensure satisfaction and build long-term relationships.
• Collaborate with team members to improve overall service quality.

Skills Required:

• Excellent verbal communication in English/Hindi (or regional language as required).
• Good listening and problem-solving skills.
• Basic computer and typing skills.
• Ability to work in a fast-paced environment.
• Positive attitude and strong interpersonal skills.