Tamil Voice Process Discover Potential with Every Call

Tamil Voice Process Discover Potential with Every Call Job Description Focus Skills: Deeply personalised regional engagement and multilingual excellence will characterise customer service in India in the future. Building customer loyalty, assuring clear communication in a customer's home tongue, and boosting the company's expansion in important Southern markets all depend on offering outstanding service in major regional languages like Tamil. Desired Outcomes: You will be responsible for managing a high volume of customer inquiries, technical issues, or service requests via phone calls. Your impeccable verbal communication skills in Tamil (including clear diction and cultural understanding) and your ability to maintain a professional and empathetic tone will be crucial for understanding customer needs, resolving problems quickly, and providing accurate information. You will also be required to maintain strong communication skills in English for internal reporting and training. You will directly contribute to our service excellence and efficiency metrics by achieving high levels of first-call resolution (FCR) and maintaining superior customer satisfaction scores. Experience: 0 to 3 yrs Salary: Based on Company Norms Education: 8th, 10th, 12th or Above Location: In And Around Chennai Apply now to become an integral part of our growing team! With Regards, HR - Maria