Semi Voice Process Executive Improved Client Service

Semi Voice Process Executive Improved Client Service Job Description Who you are: Handle inbound and potentially outbound customer service calls in a professional and courteous manner, addressing inquiries, resolving issues, and providing information related to products or services. Manage multiple non-voice communication channels, including responding to customer emails, engaging in live chat sessions, and handling social media queries, ensuring timely resolution. Ensure all written and verbal communications are clear, grammatically correct, empathetic, and align with brand guidelines and quality metrics. Experience: 3 to 7 yrs Location: Chennai Apply now to become our next Semi Voice Process Executive! HR - Maria