Voice Process Executive Construct a Profitable Client Future

Voice Process Executive Construct a Profitable Client Future Job Description As the initial point of contact for clients over the phone, the Voice Process Executive will answer incoming and/or outgoing calls to answer questions, handle complaints, give information, and handle requests. Delivering outstanding service and achieving high customer satisfaction and resolution rates are the main objectives. Key Skills: Working knowledge of computer systems and the ability to quickly navigate internal applications and databases. Proficiency in Microsoft Office Suite Word, Excel for basic documentation. Experience with a CRM system is a plus. Experience: 0 to 3 yrs Education: Any Basic Degree Apply now to become an integral part of our growing team With Regards, HR - Maria